If you are not completely satisfied, you have up to (15) days to get a full refund on merchandise.
Customized Merchandise can ONLY be returned if flawed or damaged.
All defined terms used below shall have the meanings set forth in Design Hub 360 Terms and Conditions. See TERMS AND CONDITIONS
Shipping Of Merchandise
To initiate a return of damaged items, please email us at [email protected]
All returned merchandise should be sent to us at 760 Old Roswell Rd, #215, Roswell, GA 30076.
For items that are manufactured by another party and resold by Us, please do not send such item back to the manufacturer.
You are responsible for paying for all shipping costs for your returned item. Shipping costs are non-refundable. If you receive a refund, the cost of any return shipping will be deducted from your refund. You should consider using a trackable shipping service or purchasing shipping insurance for items of value.
Refunds and Exchanges Of Merchandise
After we received your valid return, we will send you an email notifying you that we have received your returned item. We will then notify you of the acceptance or rejection of your return.
If your return is accepted by 360 Design Hub, we will provide one of the following within a reasonable time: an exchange of merchandise for the item returned, a non-transferable merchandise credit or a credit to the payment card or original method of payment used to pay for the item.
Effective June 28 2020